Field Application Scientist (FAS) – West Coast

Curiox is seeking a Field Application Scientist (FAS) to join our team on the west coast of The United States. 

Curiox Biosystems is a pioneering life science technology company dedicated to automating and standardizing sample preparation for cell analysis with its innovative Curiox C-FREE™ technology. Traditional sample preparation methods often involve labor-intensive manual operations, particularly the centrifugation step, leading to variability and requiring highly skilled personnel. Curiox addresses these challenges by automating the process, thereby enhancing productivity, standardization, and reproducibility. The C-FREE technology automates cell washing, simplifies workflows, and ensures consistent results. Utilizing precise robotic pipette control, it performs gentle buffer exchanges without centrifugation, preserving sample integrity. Designed as compact pipetting workstations, C-FREE systems are customizable to meet various laboratory needs, offering an affordable and efficient solution for advanced sample preparation.

Curiox’s portfolio includes instruments, automation systems, and consumables for cell and protein analysis, that are widely used in life science research, immunology, immunotherapy, drug discovery, diagnostics, vaccine research, and cell therapy research and manufacturing. With its state-of-the-art technology, Curiox is setting new standards, making advanced sample preparation accessible to every researcher and enhancing overall data quality and productivity for researchers globally.

POSITION OVERVIEW and ESSENTIAL FUNCTIONS: 

Curiox is seeking a Field Application Scientist (FAS) to support the Pluto C-Free portfolio. This entry-level role is ideal for a motivated scientist looking to apply their technical expertise in a customer-facing capacity. The FAS will be responsible for providing technical support, training, and demonstrations of Pluto C-Free solutions, working closely with Sales and Field Service to ensure successful adoption and customer satisfaction. This is a regional position, primarily supporting customers in the Northeast U.S. with limited travel.

Key Responsibilities

• Customer Support & Training
  • Deliver onsite and remote training for customers on the Pluto C-Free platform.
  • Provide technical support during installation, onboarding, and routine use.
  • Address customer questions and ensure a positive experience with the technology.
• Product Demonstrations & Applications Support
  • Conduct product demonstrations for prospective and existing customers.
  • Collaborate with Sales to highlight technical advantages and support adoption.
  • Gather and communicate customer feedback to internal teams to inform product development.
• Operational Support
  • Partner with Field Service Engineers to ensure seamless customer handoffs.
  • Assist with standard operating procedure (SOP) development and technical documentation for Pluto C-Free workflows.
  • Maintain accurate records of customer interactions and demo outcomes.
• Internal Collaboration
  • Work with R&D and Product Management to provide field insights on applications and customer needs.
  • Support cross-functional projects that enhance customer experience and operational efficiency.

QUALIFICATIONS:

• Bachelor’s or Master’s degree in life sciences, biotechnology, or related field.
• Strong scientific background with hands-on laboratory experience (cell biology, immunology, or related fields preferred).
• Excellent communication and presentation skills, with the ability to explain technical concepts clearly.
• Customer-service mindset with strong interpersonal skills.
• Highly organized, self-motivated, and able to manage multiple priorities.
• Ability to travel within the Northeast region (~25–30%).
• Previous customer-facing or teaching/training experience a plus but not required.

KEY COMPETENCIES

• Technical expertise in life sciences applications
• Strong interpersonal and communication skills
• Customer focus and problem-solving ability
• Adaptability in a dynamic, fast-paced environment
• Team-oriented with collaborative mindset

APPLY

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