Returns Policy

Written authorization must be obtained prior to returning any products to CURIOX. Unauthorized returns will not be accepted. If it is CURIOX’s error, CURIOX will do whatever is necessary to ship the correct products as soon as possible. In certain cases, items that the BUYER orders in error cannot be returned. This is necessary because of the difficulty and expense that is entailed in requalifying returned items for resale. If CURIOX decides to accept returns caused by BUYER’s errors, these are subject to inspection and will be subject to a per item 20% restocking charge. All items approved for return must be in new, unused, and resalable condition. If items are accepted for return, CURIOX will advise on the return method of shipping.

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